Tom Davenport is the author of “AI Advantage” and “Competing on Analytics,” the most reprinted Harvard Business Review article which led to his successful book of the same title. In a world where the traditional bases of competitive advantage have been eroding, Tom found that a small number of leading companies have learned to use data-driven insights to make better decisions and extract maximum value from their business processes.
By studying those companies and their analytic initiatives extensively, Tom and his fellow researchers developed a five-step model for building and using analytic capabilities to succeed. The five steps and other elements of a business analytics framework are detailed in Tom’s book “Analytics at Work: Smarter Decisions, Better Results.”
Tom holds the President’s Chair in the Information Technology Management Division at Babson College. He has taught at Harvard Business School, the University of Chicago, Dartmouth’s Tuck School of Business and the University of Texas at Austin. He has directed research centers at Ernst & Young, McKinsey & Company and CSC Index. In 2003, Tom was named one of the top 25 consultants in the world by Consulting magazine
He holds a B.A. from Trinity University and an M.A. and Ph.D. from Harvard University.